Terms of Service
Last modified on December 8, 2017
Access to Services.
StudioHop does not knowingly collect or solicit personal information from anyone under the age of 17 or knowingly allow such persons to register for the Services. If you are under 17, please do not register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 17 may provide any personal information to StudioHop or on the Services. If we learn we have collected personal information from a child under age 17 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 17, please contact us at firstname.lastname@example.org.
You represent and warrant to StudioHop that: (i) you are an individual (i.e., not a corporation) and you are of legal age to form a binding contract or have your parent's permission to do so, and you are at least 17 years or age or older; (ii) all registration information you submit is accurate and truthful; and (iii) you will maintain the accuracy of such information. You also certify that you are legally permitted to use and access the Services and take full responsibility for the selection and use of and access to the Services. This Agreement is void where prohibited by law, and the right to access the Services is revoked in such jurisdictions.
StudioHop may prohibit any user from using the Service in its sole discretion for any reason, and we are not liable for any damage or loss resulting from such prohibition.
You are responsible for using the Services, for any Content you post to the Services, and for any consequences. The Content you submit, post, or display can be viewed by other users of the Services and through third party services and websites. Only provide Content that you are comfortable sharing with others under these Terms. TO BE CLEAR WE ASSUME NO LIABILITY FOR THE PHOTOS, VIDEOS OR CONTENT THAT YOU SUBMIT TO THE SERVICE OR POST FOR VIEWING BY ANOTHER STUDIOHOP USER.
You may use the Services only if you can form a contract with StudioHop and are not barred from receiving services under the laws of the United States or other applicable jurisdiction. If you are accepting these Terms and using the Services for a company, organization, government, or other legal entity, you represent and warrant you are authorized to do so. You may use the Services only in compliance with these Terms and all local, state, national, and international laws, rules and regulations.
The Services that StudioHop provides are always evolving, and the form and nature of the Services that StudioHop provides may change from time to time without prior notice to you. StudioHop may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users and may not be able to provide you with prior notice. We also retain the right to create limits on use and storage at our sole discretion without prior notice to you.
The Services may include advertisements, which may be targeted to the Content or information on the Services, queries made through the Services, or other information. The types and extent of advertising on the Services are subject to change. In consideration for StudioHop granting you access to and use of the Services, you agree that StudioHop, third party providers and partners may place such advertising on the Services or in connection with the display of Content or information from the Services whether submitted by you or others.
StudioHop offers memberships (Membership): The StudioHop Memberships allows Users to visit Providers within StudioHop's network each Membership Cycle (monthly increments from the date of sign up) subject to the restrictions below. Users cannot transfer or gift visits to third parties, including other StudioHop members. StudioHop makes no guarantee on the availability of classes as access to classes is on a space-available basis.
The current Memberships are:
StudioHop Plan: provides one Reservation per day per Membership Cycle subject to the restrictions in these terms of service and with a 5 visit limit per Provider per Membership Cycle.
8-Visit Bundle: 8 visits per Membership Cycle with a 3 visit limit per Provider per Membership Cycle. Visits do not rollover. Late Cancels do not count towards visits.
4-Visit Bundle: 4 visits per Membership Cycle with a 2 visit limit per Provider per Membership Cycle. Visits do not rollover. Late Cancels do not count towards visits.
Trial Plan: 3 visits for 2 weeks with a 1 visit limit per Provider. Visits do not rollover. Late Cancels do not count towards visits. Only for new members and only one time use. No previous or current members can use the Trial Plan even when they use a new email address.
Specific limits to the frequency of visits per Provider per Membership Cycle apply to each Membership, otherwise the below apply:
Select studios choose to limit number of spots for StudioHop members in certain popular class times. All class times are available with a few exceptions such as advanced classes and special event classes. StudioHop works hard to maintain access to full studio schedules, but will concede according to individual studio needs.
StudioHop allows (4) Reservations at any one time, once a Reservation is attended or canceled, another visit can be scheduled. This is not a limit on total visits.
StudioHop requires the User to select their Home Region, which allows the User to access Providers within their Home Region. The User will be allowed access to a maximum of (4) visits outside of their Home Region, unless another restriction applies.
StudioHop may offer Referral Programs from time to time for all or some of its Users. The Referral Programs offer credits to the referring User and the referred person. The referrals are mutually exclusive, single use and cannot be used between current Users. Therefore, the same person cannot be referred by more than one User or receive a referral credit if they have ever had a Membership. The credits are cumulative, do not expire unless voided, and can be applied chronologically to future Membership Cycles. Credits cannot be used for any fees charged to the Membership except for the hold fee. Credits will be voided if the User cancels their Membership or if StudioHop broadly deems that the User is abusing any Referral Programs. If a Membership is placed on hold, any remaining credits will be applied once the Membership is reactivated. The amount of credits per referral are subject to change without notice. StudioHop reserves the right to discontinue any Referral Programs, remove Users from Referral Programs, or make any other changes without notice.
The following Perk shall only permit (1) visit per calendar month: Mohler Cryotherapy.
Membership starts on the date User signs up for a subscription and submits payment via a valid payment method. User may begin to schedule classes immediately thereafter. Each Membership Cycle is one month in length, and will automatically renew each month. For example, if User submits a valid payment method on January 1, Membership will automatically renew on February 1 (see Payment and Billing below). Once a new Membership Cycle starts, User will be eligible to visit Providers as many times in that monthly cycle as their Membership level permits. Please note that any visits not used during a Membership Cycle are forfeited, and will not be exercisable in the next Membership Cycle.
Users must provide StudioHop with a current, valid, accepted method of payment (as such may be updated from time to time, Payment Method) to use the Services. StudioHop automatically bills the monthly membership fee to User's Payment Method each month until Membership is cancelled or terminated.
Payment and Billing.
Payments are processed through a third-party payment processor. We do not store any credit card or payment information on our servers.
By signing up for a Membership, User authorizes StudioHop to charge a monthly Membership fee at the then current rate. Any changes to the rate will be made known via email and/or other regular distribution methods in advance of such changes, allowing the User a reasonable amount of time to cancel or continue to use the Membership. Please check spam filters to make sure you get our communications.
When User provides a Payment Method, the first Membership Cycle will be billed immediately. User's Membership will automatically-renew and User will be billed every month. Users renewal date may change due to changes in User's Membership.
PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED PERIODS. Following any cancellation, however, User will continue to have access to the Service through the end of User's current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our Users (Credits). The amount and form of such Credits, and the decision to provide them, are at our sole and absolute discretion. The provision of Credits in one instance does not entitle User to Credits in the future for similar instances, nor does it obligate us to provide Credits in the future, under any circumstance.
User may edit Payment Method information through the StudioHop website or by emailing email@example.com. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and User does not edit Payment Method information or cancel his or her account (see, Cancellation below), User remains responsible for any uncollected amounts and authorizes StudioHop to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates.
User may terminate Membership at any time with 48 hours notice before the next billing cycle by emailing firstname.lastname@example.org. The User will be charged a $20 late cancellation fee if canceled within 48 hours before and after noon on their renewal date. Anytime after that or if User attends a class during their new month, the Membership is non-refundable. However, User’s first month cannot be cancelled and is non-refundable. Note that if you do terminate your Membership, there is a $30 reactivation fee if you want to return to the StudioHop in future months. We will confirm cancellations, so please confirm that your account has been canceled if you have not received any communication from us within 48 hours.
In lieu of cancellation, StudioHop also provides Users the option of putting their Memberships on hold at any time, subject to a reduced fee of $7 per billing cycle. Please notify email@example.com at least 48 hours prior to your next billing date if you want to put your Membership on hold. Even though User's Membership will be on hold, User's account remains active and functioning and there is no reactivation fee to return to a complete Membership. If Membership is on hold and User wishes to fully cancel Membership, User may cancel at any time with 48 hours notice to firstname.lastname@example.org.
Class Cancellation and No Show Policy.
If a User schedules a class but does not attend, it is considered a No Show. If a User cancels a class less than 12 hours of the scheduled class time, it is considered a Late Cancel). The User will be charged $12 per Late Cancel and $15 per No Show. StudioHop provides a 10 minute grace period when a class is reserved during the late cancel window to cancel the reservation without being charged the Late Cancel fee.
You are responsible for safeguarding the password or credentials that you use to access the Services and for any activities or actions under your account. We encourage you to use strong passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account and with other accounts that you may connect to your StudioHop account. StudioHop cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
Content on the Services.
You are granted a limited, nonexclusive, non-sublicensable license to access and use the Service. This license is revocable at any time. This license is subject to these Terms.
You acknowledge that StudioHop has no control over, and no duty to take any action regarding the following: (i) which users gains access to the Services; (ii) what Content you access via the Services; (iii) what effects the Content may have on you; (iv) how you may interpret or use the Content; or (v) what actions you may take as a result of having been exposed to the Content. You release Company from all liability for you having acquired or not acquired Content through the Services.
All Content, whether publicly posted or privately transmitted, is the sole responsibility of the person who originated such Content. StudioHop is not the source of, does not verify or endorse and takes no responsibility for the content of communications made using the Service. By using the Service, you agree that any Content you submit may be transmitted to the recipient of your communication. The content of communications is entirely the responsibility of the person from whom such content originated.
We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will StudioHop be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Services or broadcast elsewhere.
StudioHop has the right, but not the obligation, to remove Content that it determines in its sole discretion to be unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable, that violates any party's intellectual property, or that is detrimental to the quality or intended spirit of the Service. StudioHop also has the right, but not the obligation, to limit or revoke the use privileges of anyone who posts such Content. Users of the Service have the ability to flag Content that you post. In the event your Content is flagged, StudioHop reserves the right to automatically remove such Content.
We reserve the right (but will not have an obligation) to remove or refuse to distribute any Content on the Services and to suspend or terminate users or reclaim usernames without liability to you. We also reserve the right to retrieve and review communications between all StudioHop users. As a normal course of business, we do not review interactions between the users, but if we have reason to suspect, or learn that anyone is violating these Terms, we may investigate and/or take legal action as necessary. We reserve the right to investigate and take appropriate legal action, including without limitation, cooperating with and assisting law enforcement or government agencies in any resulting investigations of illegal conduct.
You are prohibited from posting Content that:
Impersonates another person or entity in a manner that does or is intended to mislead, confuse, or deceive others;
Violates the rights of a third party, including copyright, trademark, privacy, and publicity rights;
Is a direct and specific threat of violence to others;
Is in furtherance of illegal activities;
Is harassing, hateful, libelous, defamatory, abusive, or constitutes spam; or
Is pornographic, predatory, sexually graphic, racist, offensive, harmful to a minor, or would otherwise violate the rights of any third party or give rise to civil or criminal liability.
You may not submit or publish Content that contains falsehoods or misrepresentations, solicits funds or services, contains advertising, promotional materials, junk mail, spam, chain letters or any form of solicitation, violates the publicity, privacy or data protection rights of others, impersonates others or include programs that contain viruses or any other programs designed to impair the functionality of any computer. You agree not to solicit, for commercial purposes, any users of StudioHop regarding their Content. You agree not to circumvent, disable or otherwise interfere with the security related features of the StudioHop or features that prevent or restrict using any content.
You may not do any of the following while accessing or using the Services: (i) access, tamper with, or use non-public areas of the Services, StudioHop's computer systems, or the technical delivery systems of StudioHop's providers; (ii) probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) access or search or attempt to access or search the Services by any means (automated or otherwise) other than through our currently available, published interfaces that are provided by StudioHop (and only under those terms and conditions), unless you have been allowed to do so in a separate agreement with StudioHop (iv) forge any TCP/IP packet header or any part of the header information in any email or posting, or use the Services to send altered, deceptive or false source-identifying information; (v) interfere with, or disrupt, (or attempt to do so), the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services (vi) use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access the Services or to extract data; or (vii) reverse engineer any aspect of the Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Services.
Subject to the license granted below, any Content communicated, uploaded or posted to the Service belongs to the person who posted such content. You may use any Content posted by you in any other way without restriction. You may only use Content posted by others in the ways described in these Terms of Service.
When you upload, communicate or submit Content on or through the Services, you grant StudioHop a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, fully-sublicensable license to publish and use your Content. This right will continue even after you stop using the Service. Besides the right to publish, you also grant StudioHop, under said license, the following rights, without limitation: (i) the right to reproduce or copy or create derivative works; (ii) the right to transfer, deliver, and sell the Content, which includes the distribution via computer and networks; (iii) the right to edit, modify, adapt, arrange, improve, correct, develop, translate, in all or in part; (iv) the right to update/upgrade by adding or removing; (v) the right to film, perform or post the Content in any media; and (vi) the right to use or incorporate all or any part of the Content in any other of our products or services. By posting Content, you waive any and all rights to be compensated by StudioHop for such Content.
You agree that any feedback, suggestions, ideas, or other information or materials regarding StudioHop or the Services that you provide, whether by email or otherwise, are non-confidential and shall become the sole property of StudioHop. We will be entitled to any unrestricted use and dissemination of such feedback for any purpose, commercial or otherwise, without the acknowledgment or compensation to you. You waive any rights you may have to the feedback (including copyrights or moral rights).
The submission of your Content on the Service is entirely voluntary, non-confidential, gratuitous, and non-committal. You acknowledge that you have read, understand, and agree to the terms enumerated below, and you further agree that these terms shall apply to any additional material previously or later submitted:
The Content represents your own original work. You have all necessary rights to submit the Content. In doing so, you are not violating the rights of any third party and you know of no other individual or entity whose rights will be infringed upon by using the Content.
You understand that disclosure of Content does not establish a confidential relationship or obligate StudioHop to treat your Content (or any related materials) as secret or confidential.
You irrevocably release and forever discharge StudioHop and Our affiliates and subsidiaries (together, the Released Parties) from any and all actions, causes of actions, claims, damages, liabilities and demands, whether absolute or contingent and of any nature whatsoever, which you now have or hereafter can, shall, or may have against the Released Parties or their respecting successors and assigns regarding the Content, including without limitation regarding how StudioHop and its affiliates and subsidiaries, directly or indirectly, use the Content, with the sole exception regarding the foregoing release and discharge being your right to bring a claim of patent infringement.
Copyright Ownership and Data Security.
StudioHop owns intellectual property rights to any protectable part of the Service, including but not limited to the design, artwork, images, code, icons, photographs, labels, slogans, tag lines, functionality, and documentation (StudioHop Content). You may not copy, reproduce, republish, frame, download, transmit, display, modify, license, sublicense, loan, lease, reverse engineer, or exploit , in whole or in part, any part of the Service owned by StudioHop.
The Company is not liable for any damages or losses resulting from the Service posting or rebroadcasting the Content in any way including, but not limited to posting content THROUGH THE STUDIOHOP APP.
StudioHop respects the intellectual property of others. It may, in appropriate circumstances and at its discretion, disable and/or terminate the accounts of users who repeatedly infringe others' rights. If you believe that your work has been copied in a way that constitutes copyright infringement or that your intellectual property rights have been otherwise violated, please provide the following information to StudioHop's copyright agent:
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
A description of the copyrighted work or other intellectual property that you claim has been infringed;
A description of where the material that you claim is infringing is located on the site;
Your address, telephone number, and email address;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the copyright or intellectual property owner's behalf.
StudioHop's agent for notice of claims of copyright or other intellectual property infringement can be reached as follows: email@example.com.
Any fees paid are non-refundable. Upon termination of your account, your right to use the Services or to access any Content will immediately cease. All provisions of this Agreement which, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.
UNLESS EXPRESSLY SET FORTH IN THIS AGREEMENT, STUDIOHOP MAKES NO WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO ANY MATTER, INCLUDING WITHOUT LIMITATION ADVERTISING AND OTHER SERVICES, AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OR CONDITIONS OF NONINFRINGMENT, MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE. STUDIOHOP DOES NOT WARRANT THE RESULTS OF THE USE OF THE SERVICE, AND ACCOUNT HOLDER ASSUMES ALL RISK AND RESPONSIBILITY WITH RESPECT THERETO.
Limitations on Liability.
TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SYSTEM FAILURE OR NETWORK OUTAGE, WILL STUDIOHOP OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE, OR EXEMPLARY DAMAGES THAT RESULT FROM THIS AGREEMENT, EVEN IF THE DAMAGED PARTY OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE EXTENT PERMITTED BY LAW, EXCEPT FOR THE INDEMNITY OBLIGATIONS SET FORTH HEREIN, IN NO EVENT WILL STUDIOHOP'S OR ITS AFFILIATES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THIS AGREEMENT (WHETHER IN CONTRACT OR TORT, INCLUDING NEGLIGENCE, WARRANTY, OR OTHERWISE) EXCEED THE AMOUNTS PAID BY YOU TO STUDIOHOP HEREUNDER.
Indemnification. By agreeing to these Terms, you agree to indemnify, defend, and hold harmless StudioHop, our directors, officers, managing members, shareholders, employees, affiliates, licensors, and suppliers from and against any and all complaints, charges, claims, damages, losses, costs, liabilities, and expenses (including attorneys' fees) due to, arising out of, or relating in any way to (a) using the Service; (b) any Content you post, upload, use, distribute, store, or otherwise transmit through the Service; (c) violating these Terms; or (d) violating the rights of another.
Services Available AS-IS.
Your access to and use of the Services or any Content is at your own risk. You understand and agree that the Services is provided to you on an AS IS and AS AVAILABLE basis. Without limiting the foregoing, STUDIOHOP DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
StudioHop makes no warranty and disclaims all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any Content; (ii) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services, or any Content; (iii) the deletion of, or failing to store or to transmit, any Content and other communications maintained by the Services; (iv) whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from StudioHop or through the Services will create any warranty not expressly made herein.
International Users. The Service is hosted in the United States. If you are a user accessing the Service from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Service, which is governed by United States law, you are transferring your personal information to the United States and you consent to that transfer.
Children's Privacy. StudioHop does not knowingly collect or solicit any information from anyone under the age of 17 or knowingly allow such persons to register for the Service. The Service and its Content are not directed as children under the age of 17. If we learn we have collected personal information from a child under the age of 17 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 17, please let us know at firstname.lastname@example.org.
StudioHop's failure to enforce or exercise a right provided in these terms is not a waiver of that right.
Should any provision of these terms be found invalid or unenforceable, the remaining terms shall still apply.
Any dispute between you and StudioHop will be governed by these Terms and the laws of Texas, without giving effect to any conflict of laws principles that may provide for the application of the law of another jurisdiction.
This Terms of Service constitutes the entire agreement between you and StudioHop and supersedes any and all previous agreements, written or oral, between you and StudioHop, including previous versions of the Terms of Service.
We may modify these terms as necessary to reflect updates to the Service, or changes in the law. We will post any such modifications to these terms on this page. If you do not agree with or accept the changes in the terms, you should discontinue your use of the Service.
These Terms create an agreement between us and you. They create no third-party beneficiary rights.
Waiver of any remedy for a breach of these Terms does not prevent us from taking action in the future.